MESSAGE from STAFF

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  Sales Dept.
  Group LeaderMisa Takashima

  

  We value close communication with our customers.

  I believe the most important skill as a sales representative is to look ahead of customers’ needs.
  Sales Dept. handle all communication from customers, not only purchase orders but also requests etc. We share information to all employees to extend our knowledge. We have accumulated our know-how for almost 60 years, and we are confident in fulfilling customers’ various requests.
  Please feel free to contact us, we would be happy to cooperate with you!

• STAFF:

  Sales Dept.
  Sub LeaderHidetaka Okumura

  

  Supporting the health of people around the world by “realizing the needs of our customers”

  Our strength lies in our ability to propose products that match our customers’ needs.
  Even if a needle is used for the same purpose, its specifications can vary depending on what the customer values.
  We have adopted a direct sales approach since the establishment of our company.
  Establishing direct communication allows us to increase our capabilities and propose suggestions that are one step ahead of our customers’ needs.
  This is thanks to our 60 years’ worth of know-how and a line-up of over 3,000 products.
  We aim to “realize the needs of our customers” by continuously providing products that meet the needs of patients and healthcare professionals around the world, thus supporting the lives of people worldwide.

• STAFF:

  Administrative Dept.
  Sub LeaderMei Akama

  

  We aim to be “a great supporting actor”.

  From a back office, administrative work requires close attention to each department within the company.
  Since our company is a manufacturer, we are always conscious of creating an environment where front office members can concentrate on their work.
  Although we do not have the opportunity to meet our customers directly, we are committed to improving customer satisfaction as our ultimate goal.
  First of all, we will do our best to support each and every one of our employees.

• STAFF:

  Administrative Dept.
  Sub LeaderAoi Ohki

  

  My greatest joy is to be of service to our customers.

  Our “customers” are the people in other departments whom we work with.
  Helping them by resolving their issues and creating systems and organizations that allow them to focus on their work is my goal, and my greatest joy.
  Although we do not have the opportunity to interact directly with customers who purchase our products, in order to respond to a wide variety of requests as a management department, we always try to work swiftly while valuing the feelings of each individual.
  

• STAFF:

  Production Dept.
  ManagerTakuma Suzuki

  

  Challenging to develop new technologies every day

  Production team is aiming to achieve customers’ technical requests.
  In order to meet the diversified needs, we proactively introduce full-automated machines to realize higher quality and productivity. Customer's needs are getting sophisticated, therefore we challenge to develop our technique from our long experience in this field with creative imagination.
  I am honored that our improvements and efforts have direct effects on our customers’ products.

• STAFF:

  Production Dept.
  Assistant ManagerTakeharu Ebinuma

  

  Realizing customer requests precisely

  In order to faithfully fulfill the diversified needs, we are continually developing our technologies and improving our equipment.
  We eager to understand products’ characteristics per their applications and respond to them flexibly, then we will realize our customers’ images by solving the problems and implementation of improvements.
  For building trust with our customers, each of us is continually challenging to enhance our technologies with innovative ideas and keeping working on it with responsibility and enthusiasm.

• STAFF:

  Production Dept.
  Assistant ManagerMichio Yamanaka

  

  We are proud and confident of our products.

  In order to meet the demands of various customers, we manufacture more than 3,000 kinds of products with all our heart and soul, using a wide variety of equipment and accumulated techniques to satisfy our customers around the world.
  We take pride in the fact that our products are helping people all over the world and saving lives, and we are confident that we can provide the best products.

• STAFF:

  Production Dept.
  Sub LeaderFumiko Matsumoto

  

  For our customers, as the manufacturing dept.

  To meet the diversifying needs of our customers, we have introduced a variety of equipment and have been manufacturing with the technical capabilities we have accumulated over the years.
  We will continue to improve our technical and production capabilities every day so that we can provide safe and reliable products.

• STAFF:

  Production Dept.
  Sub LeaderYuko Noma

  

  Meeting our customer`s needs.

  In order to meet our customers' needs, we as planners strive for smooth production planning.
  We will always think about "maximum effect at minimum cost" to realize diversifying products, and make efforts every day.

• STAFF:

  Factory Administrative Dept.
  Assistant ManagerTomohiro Kamioka

  

  We want to support customers all over the world.

  Our main task is purchasing and shipping. We work with accuracy and speed in purchasing. Building good relationship with suppliers is very important and we always try to have efficient communication with them. Shipping is the very last part of production process, and we believe it is a key operation.
  We take responsibility for the first and the last operations as a production line and keep supporting “production of cannulae to save patients all over the world.”

• STAFF:

  Factory Administrative Dept.
  Group LeaderYoshitaka Agui

  

  Driving force for production

  Our mission is to provide a stable supply of our needles to patients around the world.
  In order to do so, we must first prepare the materials and then pass the baton to the production.
  We are constantly working to ensure the stable procurement of materials and sub-materials for the production of needles.
  In addition, one of the duties of the administrative department in factory is to manage the internal system.
  We support the stable supply of our products to our customers by improving the system on a daily basis.

• STAFF:

  Factory Administrative Dept.
  Sub LeaderTomoko Iwamoto

  

  We maintain a pleasant work environment.

  One of our company policies is to actively invest in improving the workplace environment.
  We listen to the needs and requests of our factory members to ensure an effective and comfortable work environment, and we are particularly committed to providing support from the factory administration and attendance aspects.
  We strive to comply with laws and regulations, and to maintain a safe and comfortable working environment for both the company and our employees.

• STAFF:

  Quality Assurance Dept. /
  Factory Administrative Dept. ManagerTakashi Ebinuma

  

  We provide our customers with "safety and security".

  We offer safety to customers, and place importance on "quality" and “customer-focused". To supply the best cannulae, we keep focusing on the stable quality and cost reduction. We can offer various inspections that fulfills customers’ needs. Our skilled inspectors control production by using high technology machine.
  We have built up our excellent compliance system by improving each management systems, quality, business continuation and security.
  We are aiming to become “the best cannulae manufacturer in the world.”

• STAFF:

  Quality Assurance Dept.
  Group LeaderTakumi Kobayashi

  

  To gain the trust of our customers for our “quality”.

  In the past, we have responded to the needs of various customers, and as a result, we have accumulated trust.
  In particular, the Quality Assurance Department has been working with the awareness of "delivering made in Japan products that we are proud to show off to the world”.
  We will not compromise in our activities to maintain high quality.
  We will continue to work as a team to earn the trust that comes with business.

• STAFF:

  Quality Assurance Dept.
  Sub LeaderSanae Kakizaki

  

  We are confident in our "quality inspection".

  Many women are engaged in needles inspection process.
  Our inspection to handle various needles, is managed by clear work procedure and certain acceptance criteria.
  Customers’ needs for inspection are diversifying, but we will realize inspection result and product supply to be satisfied.

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